Documentation
Start with setup, usage and troubleshooting guides.
AZCO Support
Support that helps you succeed with AZCO products.
Start with documentation, prepare the right details, then contact the correct support channel for faster product help.
Support Philosophy
Support begins with documentation.
AZCO products are supported through clear documentation, release notes, FAQ, troubleshooting and product-specific guidance.
FAQ
Review common questions before opening support.
Request
Prepare product version, environment and screenshots.
Investigation
AZCO reviews the issue and confirms next steps.
Improvement
Resolved issues improve future documentation and releases.
Choose Support Type
What do you need help with?
Select the most suitable support path so your request reaches the right workflow.
Product Support
Installation, configuration, bugs, compatibility and product usage help.
SupportedCustom Work
Perfex CRM customization, WordPress products and workflow improvements.
FreelanceFeature Request
Suggest improvements or new product ideas for AZCO Labs.
ReviewLicense & Access
Future customer portal, downloads and license support through AZCO Hub.
Coming Soon
Before Contacting Support
Prepare these details first.
Good information helps support move faster. Please include your product version, environment details, screenshots and steps to reproduce the issue.
✓ Product name and version
✓ Perfex CRM version
✓ PHP version
✓ Error message or screenshot
✓ Steps to reproduce the issue
✓ Confirmation that documentation steps were checked
Support Channels
Official support paths.
AZCO currently uses CodeCanyon as the official sales channel. AZCO Hub will become the future customer portal.
CodeCanyon Support
Use this for purchased products while AZCO Hub is being prepared.
Open Profile →Documentation Hub
Read installation, configuration, FAQ, requirements and release notes.
Read Docs →AZCO Hub
Future customer area for products, downloads, licenses and support tickets.
Preview Hub →
Support Scope
What is covered?
Support is focused on AZCO product usage, product issues and product documentation.
Supported
✓ Installation guidance
✓ Product configuration
✓ Product bugs
✓ Documentation clarification
✓ Compatibility guidance
✓ Release notes and update guidance
Not Included
✕ Custom development
✕ Server administration
✕ Third-party plugin conflicts
✕ Hosting issues
✕ Core Perfex CRM support
✕ Business-specific implementation unless quoted separately
Freelance Services
Need custom development?
AZCO is available for selected freelance work beyond standard product support.
Perfex CRM Customization
Custom modules, workflow improvements, admin tools and system setup.
WordPress & Integrations
WordPress plugin work, automation, integrations and product implementation.
Need Help?
Start with documentation. Continue with support.
If documentation does not answer your question, prepare your product details and contact the appropriate support channel.